The Real Job of a Manager

Many years ago, before management morphed into a collection of corporate wimps, bosses would sit down for a final meeting with a dismissed employee. It was often a painful transition but almost always it was an important one. In truth, it was probably beneficial for both employee and employer. Success and failure on the job could be discussed, and in many ways valuable lessons were learned by both.

Of course, this never happens today. Faceless corporations are more concerned with covering their asses than having the courage to face an employee that's being shown the door. And, I have no agenda here. Some employees need to be sacked because they clearly demonstrated their failure on the job. In other cases, competent workers have to be let go through no fault of their own. A change in company direction or a lack of financial resources may dictate such a decision. In any case, the person in charge has an obligation to face the staffer being dismissed. It was never a pleasant task, yet it was always a necessary one. It was a crucial part of doing your job as a manager. It was your responsibility as the person in charge.

I've never hidden my feelings for the nefarious department known as Human Resources. And, it's not necessary to explain why corporations feel they're necessary. That's a subject for another time. More than a few friends have told me about their “exit interview” after working for decades at a particular company. The young HR person behind the desk had no idea who the person was or what they did while employed by the company. They simply followed company policy as they sifted through the folder on their desk. The former employee was being “processed out,” and it was as cold, and simple as that. Having had the same experience, no one had to convince me that this is the way it works.

In times long past, when men were men and women were women, we faced up to our responsibilities no matter how difficult the task might have been. If you were the boss, that meant you gave the decision to hire new staffers, and should things not work out, it was your responsibility to dismiss them as well. That's what being a boss meant. It wasn't all good times and fun. it was unpleasant things as well. If you're a boss, it is your responsibility to let your employee know why they're being dismissed. if it's no fault of their own, but simply a company situation - let them know that. Let them know you were impressed by the fine job they’d done and hopefully the two of you might work together again. On the other hand if the employee failed to meet expectations - they should know that as well. You have a responsibility to let them know that. It's in their best interest, of course. If they're not aware of their failings, they'll simply repeat those same mistakes on their next job and that's not a good thing. If you're the boss, and you take your job seriously, then do the job of being a boss.

Should you think this is a tirade against private business, please think again. I've had the opportunity to run my own business and I can honestly say it was a great learning experience. More importantly, it provided the opportunity to see business from the perspective of both employer and employee. And, for that, I've always been grateful. I don't hold a degree from either the Stanford or Harvard business school, but I have learned a thing or two about business. Probably a good deal more than some of the clueless mangers I've worked for in recent years. I'd like to see managers take responsibility again and I'd like to put an end to the pointless HR exit interview and return that responsibility to the top managers where it belongs. That's why they pay them the big bucks, right? In this world of limitless litigation, I doubt we'll ever see change. We will continue to do business as usual and companies will be the worse for it.

Some employees don't deserve to lose their jobs. However, there are plenty others that do.

Some employees don't deserve to lose their jobs. However, there are plenty others that do.